---
title: How to Register a Transmission, Transfer Case, or Engine Warranty and Initiate a Claim
description: How to initiate a transmission unit or transfer case warranty claim.
---

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May 7, 2025

# How to Register a Transmission, Transfer Case, or Engine Warranty and Initiate a Claim

## Need to register your warranty or initiate a claim on your Transmission Unit, Transfer Case, or Engine? We have made it easy to complete this process through Transend.

**Registering a Warranty:**

- Open the [Warranty Site](https://www.transtarcts.com/warrantyregistration)  
  ***NOTE**: In order to return an unused unit please first obtain a RMA/RGA number from your sales rep or contact (833) 363-1938 for assistance then complete [this form](https://resources.transtar1.com/en-us/unused-unit-return?hsLang=en)*
- Click "**Register Warranty**"   
  ![warranty\_1](https://resources.transend.us/hs-fs/hubfs/warranty_1.png?width=670&height=321&name=warranty_1.png)
- Input either the "**Order #**" or the "**Serial #**" and click the "**Search**" button  
  ![warranty\_9](https://resources.transend.us/hs-fs/hubfs/warranty_9.png?width=644&height=301&name=warranty_9.png)
- If the order is found the information will populate and you will be able to click the "**Next**" button to proceed  
  ![warranty\_8](https://resources.transend.us/hs-fs/hubfs/warranty_8.png?width=644&height=306&name=warranty_8.png)
- Complete the form including all required fields and click "**Submit**" to complete the registration  
  **NOTE:** *This registration is required to receive your certificate, you can find most information on the packet you received with your part*  
  ![warranty\_5-2](https://resources.transend.us/hs-fs/hubfs/warranty_5-2.png?width=644&height=1071&name=warranty_5-2.png)

**Initiating a Warranty Claim:**

- Open the [Warranty Site](https://www.transtarcts.com/warrantyregistration)
- Click "**Initiate Claim**"   
  ![warranty\_2-1](https://resources.transend.us/hs-fs/hubfs/warranty_2-1.png?width=644&height=309&name=warranty_2-1.png)
- Input either the "**Order #**" or the "**Serial #**" and click the "**Search**" button  
  ![warranty\_10](https://resources.transend.us/hs-fs/hubfs/warranty_10.png?width=644&height=317&name=warranty_10.png)
- If the order is found the information will populate and you will be able to click the "**Next**" button to proceed  
  ![warranty\_7](https://resources.transend.us/hs-fs/hubfs/warranty_7.png?width=644&height=304&name=warranty_7.png)
- Complete the form including all required fields and click "**Submit**" to process the claim  
  ![warranty\_6](https://resources.transend.us/hs-fs/hubfs/warranty_6.png?width=670&height=920&name=warranty_6.png)

Start the [warranty process Here!](https://www.transtarcts.com/warrantyregistration)

<iframe width="560" height="315" src="https://www.youtube.com/embed/BDvIVcai1qg?si=UU0hmZHjNUj6Olnj" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

***NOTE:***

- *If you need to submit a Labor Claim* [Click Here](https://resources.transend.us/help-center/how-to-submit-a-labor-claim-for-a-unit-or-transfer-case?hs_preview=tjmNDgSS-187545301314&hsLang=en)
- *If you are looking for assistance with your claim you can contact our warranty team using the* [Warranty Contact Form](https://resources.transend.us/warranty-support?hsLang=en) <https://resources.transend.us/warranty-support?hsLang=en>*(Include your Claim Number to expedite the process)*

 

*Need assistance? Contact the [Warranty Team](https://resources.transend.us/warranty-support?hsLang=en)*

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