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How to Reset Your Password

Need to reset your password? Or can't remember the password for your account? 

  • If you aren't able to login to your account or don't remember your password
    • When on the login screen, click "Forgot Password" 
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    • Input your Transend Username (email address) and click "Send Email"
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    • Open your email and find the email with subject "Transend - Password Reset Request" from "noreply@nexamotiongroup.com" and click "Reset Your Password"
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    • Input your "New Password" and "Confirm Password", click "Set Password" to save the changes
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  • To change your password when you are logged into your account
    • Click on "Manage Account"
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    • Scroll down to the "PASSWORD" section and click "Edit"
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    • Input your "Current Password" and then your "New Password", and "Confirm Password", click "Reset Password"
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    • When you see the green banner "Password Updated Successfully" your changes have been saved
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Need assistance? Contact Transend Support at support@transend.us